Contact Us
Welcome to Czzoy. Our commitment to exceptional customer care perfectly mirrors the premium quality of our home essentials. Whether you require precise dimensions for our Living Room Decor & Gadgets, setup advice for our Kitchen & Dining collections, or simply wish to explore our Bedroom Comforts & Organization solutions, our dedicated support team is ready to provide you with expert, tailored guidance.
Should you have any questions regarding order tracking, product assembly, or potential B2B wholesale opportunities, please reach out to us through the official communication channels listed below.
1. Electronic Support
- Email Address: support@czzoy.com
- Response Commitment: Every message is carefully reviewed by our client service staff. You can expect a detailed and helpful reply within one to two business days (24 to 48 hours). To help us locate your account and resolve your issue as swiftly as possible, please ensure your specific Order Number is included in the subject line of your email.
2. Telephone Assistance
- Customer Service Line: +1 (650) 629-7033
- Operating Hours: Monday through Friday, 9:00 AM to 6:00 PM (EST).
- Please Note: Standard calling rates or carrier fees may apply depending on your specific mobile or network provider.
3. Corporate Information & Legal Entity Czzoy is governed by strict business principles centered around high-quality materials, reliable manufacturing, and transparent customer relations within the home essentials sector. All international logistics, rigorous quality assurance inspections, and legal compliances are managed directly by our official parent company:
- Holding Company: HONGKONG LI LUN INTERNATIONAL LIMITED
- Headquarters: Room A07, Unit 1701-02, New Trend Industrial & Commercial Centre, 704 Prince Edward Road East, San Po Kong, Kowloon, Hong Kong
We sincerely appreciate your confidence in Czzoy. We are excited to assist you in cultivating a beautifully curated, comfortable, and inspiring living environment.